Amazing presentation package is delivered to your doorstep!


Shipping
Using fed-Ex, we assure your amazing
presentation package is delivered to your doorstep within 3-5 working days. If your purchase is under $95, you may need to pay $20- $25 for Federal Express, the $20- $25 will be included in the total cost of your purchase before shipping.



Shipping Cost List for all countries we deliver to

Please notice right now we only deliver to the counties listed below

FAQ about Shipping

1.What if my purchase arrives and I don't like it after all?
2.How do I know the Pearls I receive is the quality I purchased?
3.How do you package and deliver my Pearls?
4.I might not be home when the courier arrives with my Pearls, what will happen?
5.How long will it take for my Fed-EX package to arrive?
6.Do you have cheaper methods for shipping?
7.Currency Converter

1.What if my purchase arrives and I don't like it after all?
Well, with all our Pearl advisors and on-line catalog information, we hope that won't happen! But if it does, and you aren't satisfied with your purchase, VistaPearls provides a 60-day, money back guarantee. Please click here for details on refund.

2. How do I know the pearls I receive is the quality I purchased?
One thing about pearls, they're not PERFECT, that's what makes them unique, rare, and beautiful. We send our customers a Certificate of Appraisal and Authenticity, certifying the quality, grade, color, and much more. We have standard strands for all our pearl jewelry, and every professional pearl website must have a standard strand. Compare our pearls to a pearl retail shop in your hometown and you'll know the difference.

3.How do you package and deliver my Pearls?
We ship your pearls immediately once the online transaction is complete, usually within 24 hours. We use FedEx, for fast and dependable delivery for the USA, UK, Western Europe, and Australia all within 3-5 working days. All orders have a FedEx tracking number that we keep in our system once it's shipped, and we will also inform you immediately, through e-mail the given details from courier.

4.I might not be home when the courier arrives with my Pearls, what will happen?
VistaPearls will have a phone number that you have provided when you made your purchase. The courier company will call you, but VistaPearls will not allow the courier to leave the package without prior signature.

5.How long will it take for my Fed-EX package arrive?
Your fed-ex package should take no more than 5 working days. However, please consider purchasing a few days before the holidays or other significant days. FEDEX and other fast courier may possibly delay your package because of the holiday overwhelming ness.

6.Do you have cheaper methods for shipping?
At this time we have not offered a cheaper alternative for shipping, due to the handling of our precious pearls, we only rely heavily on fed-ex for its superior service and tracking record.

7. Currency We Accept

US Dollars
Canadian Dollars
Australian Dollars
Euro
British Pound

If your currency is not listed above,
Please Click here for your personal currency converter



Countries we don't deliver

We will verify credit card numbers from Eastern Europe and most of Asia. Because of the increase of fraudulent credit cards we will not accept any orders from the following:

Indonesia
Romania
Russia
Turkmenistan
Philippines
African Nations


Questions:

If you have any questions about shipment to your country please contact us at customerservice(at)vistapearls.com, you also can just CLICK HERE to our question center to submit your questions.